First Time Users
Click on "Sign In" in the top right corner and then "Create Account". You will need the following pieces of information:
Your company's account administrator can create accounts for new users from the "User Administration" screen in their My Account Dashboard.
Account roles allow you to assign permissions to the online accounts of those in your company.
Click on Invoices in the search navigation bar to view, print and pay statements and invoices.
Absolutely! In fact, we'd love it if you did. Once you have access to your online account, simply click on the Invoices link.
Attention, if you are an Apple Computer user: if you use a Mac, you need to do a simple extra step occasionally, for security reasons, to see the invoice plug-in. If your invoices don't show up or you see a blank screen, just open billtrust.com in a separate tab, then refresh the Invoices page, and it will load properly. You're all set!
Yes! From your My Account Dashboard you can review all orders your company has placed with B-Y, even if those orders weren't placed online. You can then filter your search by the following:
Absolutely! You can click on "Save For Later" in your cart. You can access saved carts through the "Saved Cart(s)" screen under My Account Dashboard.
You can access My Lists from the My Account Dashboard.
Create Lists: Once you enter the “My Lists” screen you can click on “Create List”. Then you just have to give your list a name and a description. Note: the list name is required, but the list description is optional.
Once you’ve created your list, it will appear on your "My List" screen, and you can then click on it to edit or share it.
Adding Items: You can add items two ways:
Once items have been added you can adjust the order in which they appear by dragging and dropping.
Copy List: Once you enter the view screen of a specific list, you can copy it by clicking “Copy” and entering a name for the new copied list.
Share List: Once you enter the view screen of a specific list, you can share it by clicking “Share”. The Share List Wizard will walk you through the following options:
You can also give certain permissions to those you share the list with:
Edit List: Allows you to edit the name and description of the list.
You have two upload options:
Once you’ve uploaded your document, one of two things will happen:
Yes, you can! You can place orders 24/7 on our website, so if you are working all day and have no time to stop in or call your branch, access the site and order what you need. Be aware, orders placed after 5 PM are not guaranteed for delivery the next day.
Through the B-Y App, you can place orders, check your pricing and inventory, and do a number of other crucial things, all while you are on the go. Download the app through either App Store.
On the website, you can check the availability of each item you need to order, to see if it is in stock at your branch or will require delivery. When you place your order online, you can select either the pick up or delivery option, so you know exactly when you will receive your items.
Check the availability of each item on B-Y.com, by navigating to that product page and clicking the "Check Availability" link. The real-time inventory feature will display how many of each item is at your branch, and at every B-Y location.
There are several ways you can quickly find what you are looking for.
B-Y offers a wide range of training and counter days for HVAC/R contractors. Simply click on Training & Events in the top navigation bar. Or you can start typing what you're looking for in the search bar and if we have anything available it'll appear in the results.
Yes, it's our goal to provide you a complete library of information to make your job easier. Search for the product you're looking for documentation on and click into the product detail page. At the bottom of the product detail page, you will find all documents that we have on that particular product. If something is missing that you need please use the feedback button on the product detail page and let us know and we'll try to fill in the gap as quickly as possible.
Yes, click on Bargain Buys after signing in to view our catalog of damaged, discontinued and, obsolete items. We add new items monthly.
There could be a few potential reasons why you don't see pricing.
If none of these apply to you but you still can't see pricing, please use the contact us form to let us know about your issue and we will fix it.